Yes! All your previous orders and downloads will be carried over to the new site. Once you’ve set up your account, you’ll need to fill out a quick form to claim your past purchases. After that, your files will be accessible in your account’s Downloads section—no need to repurchase anything! 

With our switch to WooCommerce, you now have more payment options! In addition to standard credit and debit card transactions, you can also use Apple Pay, Google Pay (GPay), and PayPal. All credit and debit card payments will continue to be securely processed through Stripe. 

Make sure you’ve downloaded and installed all the required files, including dependencies, which can be found on the Keedlestone 1.8 download page in the Downloads section of your profile. 

Please note that the logos and branding used in the repaints for Keedlestone 1.8 are part of the addon and cannot be used elsewhere. However, you’re more than welcome to create your own versions! If you think we’d love your work, feel free to share it with us on our Discord! 

To ensure you get the best value for your money, your purchase of Keedlestone includes all future updates and patches at no extra cost. This also covers any additional patches needed to fix bugs that could impact gameplay and require immediate attention. 

Version 1.9 is a major release, packed with features that users will truly appreciate. Highlights include detailed timetables, comprehensive documents, duty cards that adhere to real-world driving hour regulations (with options for full-time and part-time shifts, breaks, and more), updated route maps, vastly improved repaints, and extensive documentation. 

You can find detailed information on the Keedlestone page, and the 11 new routes!

You can stay up-to-date with all the latest developments and news about Keedlestone in several places! Visit our official website at fellowslothb.uk/keedlestone for detailed progress updates, announcements, and developer previews. You can also join our Facebook page and Discord server—links to both can be found in the menu bar at the top right of the website. Be sure to follow us for real-time updates and community discussions! 

Double check the map folder is in the correct directory.

Don’t try to load previous situation as it won’t appear there as you’ve never played it before.

Click “Load map without buses” and the map should now appear there.

There are a few places you can get support regarding Keedlestone.

You can contact us through our Facebook page, through our Fellowsfilm support thread (coming soon), or our Discord.

*Please note: Due to the nature of Keedlestone being a digital download, we do not offer refunds. Check the FAQ refund section below for more info.

Unfortunately, refunds are not available for downloadable content. Since files are immediately accessible and can be stored on your device, we are unable to revoke access once the purchase is complete. However, if you experience any issues with your download, please reach out, and we’ll be happy to assist! 

In certain cases such as accidentally paying twice, we may issue a refund. However, this is done on a case-by-case basis.